Shopping Terms & Conditions
We want you to be happy with everything you buy from us. If you are not completely satisfied with any of the goods you purchase please contact us in the first instance within 14 days of receipt of the goods and we will advise you regarding returning the product and we will refund you in full.
All toys comply with the European Toy Safety Regulations and bear the CE mark and age guides where appropriate. Please retain any packaging for future reference.
Confectionery Products in Take Home Gifts
Whilst every care has been taken these products may contain traces of nuts.
Customer Mailings & Email
Occasionally we may contact you by mail to inform you of new party ideas and products however we do not make our customer lists (name & address only) available to any other companies. If you prefer not to receive mailings from us please phone or E-mail us at anytime and we will adjust our records accordingly.
VAT Registration No. 871825306
The website may contain links to third parties' websites. Childrens Themed Parties assumes no responsibility for the privacy practices or the content of those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those websites.
Personal information is processed and stored in our databases and we have taken reasonable steps to secure and protect this information. However, whilst we make every effort to ensure the security of your information, we are unable to guarantee the protection of the information from misuse, accidental disclosure or unauthorised acts by others. Information provided by you may be stored or processed outside the United Kingdom.
You have the right of access to any personal information processed by us. Childrens Themed Parties is committed to providing you with reasonable and practical access to your information to give you the opportunity to identify any inaccuracies. Where possible, if Childrens Themed Parties is informed of the inaccuracy of any personal information, we will make appropriate corrections. You can request the updating or amending of any information you have provided to Childrens Themed Parties by contacting us.
Information We Collect About You
The information we collect from you depends on what activities you are carrying out on our website, whether you are logged in or not and whether you are making a purchase.
- Full name
- Email address
- Telephone number
- Mobile telephone number (optional)
- Credit card type
- Credit card number
- Credit card expiry date
- Date of birth
How we use it:
- To check that a credit card is valid
- To pay your account
- To send you items ordered
- To recommend other items you may like
- To communicate with you on Childrens Themed Parties -related matters
Similarly, if you have ever provided us with an email address, we will be able to associate this email address back to your previous browsing and purchase experiences, whether you are logged on or not. We will know whether you receive email alerts and will be able to associate this with any other contact information you may have given us.
What We Use Your Information For
The principal purposes for which we collect and store your personal information are to process your orders and deliver ordered items, authorise payment, bill you, respond to your enquiries, get in touch with you about other products and promotional offers, recommend products which we think might be of interest to you, and generally maintain the account you hold with us, together with improving our website.
Marketing and business development purposes
Apart from using your personal information to process any orders you may place, if you provide Childrens Themed Parties with an email address, it will automatically be entered into our regular email update service. From time to time, we may also contact you by post with information on special offers or events regarding our products or services or those of trusted third parties that we think you may be interested in.
Information sharing and disclosure
Childrens Themed Parties is committed to protecting your personal information. We will not disclose your personally identifiable information to third parties without your consent except where:
- Childrens Themed Parties is required by law to disclose information to third parties.
- The service is necessary for the performance of our operations i.e. mail delivery, hosting services, protecting us from fraud, and payment of your account.
Childrens Themed Parties has implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorised access or improper use. We will continue to enhance our security procedures as new technology becomes available.
While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Access authorisation is granted to key Childrens Themed Parties staff only. Backups are run to prevent loss of information, and our Internet servers are housed in secure facilities.
This version last updated 11th September 2011.